Job Discription:

• Position: Assistant Sales Manager / Sales Manager
• Division: Business Travel
• Department : Operations
• Location: Pune
• Job Type : Full Time
• No. of Relevant Experience : 6 - 10 Years

Position Overview:

The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the TRS business (Business Travel) of the Company. The incumbent will also be responsible for maximizing our sales team potential, crafting sales plans and ensuring that ITH remains competitive and innovative.

The position will be based in Pune.

Key Accountabilities

• Source and acquire new business for the company, and consistently deliver on sales targets. Personally lead the sales efforts for large / key clients.
• Develop business strategies and plans towards profitable customer retention and expansion of ITH share in shared accounts. Own the implementation of such plans.
• Maintain a strong pipeline of prospects and follow the sales process with the required rigour. Implement a robust sales governance framework, including regular review and feedback process.
• Upsell & Cross-sell various Products/ Service Offerings of the Company to new prospects and existing clients. Proactively assess, clarify and validate customer needs and priorities on an ongoing basis.
• Remain informed about Industry developments, RFI/ RFP opportunities, Competition activity and product knowledge.
• Develop, implement and effectively lead the strategic account planning process that promotes company objectives and achievement of critical milestones. Continuously explore and implement yield improvement opportunities with clients through tactical and strategic initiatives.
• Build & sustain productive relationships with existing clients, key influences and decision makers to drive client retention and expansion efforts. Lead Account Reviews with large customers.
• Implement a formal process for monitoring and measuring customer and client satisfaction and collaborate with relevant stakeholders for achieving continuous improvement in traveller satisfaction and client engagement and program value delivery.
• Collaborate with internal stakeholders to meet shared objectives around profitable client retention and expansion. Provide regular and constructive feedback on client and customer satisfaction and other issues to internal teams and support timely resolution as necessary.

Key Competencies

• Focus on Customer:
  Foster a customer-centric environment where the customer perspective is central to the thinking, discussions, and decisions, and ensure delivery of exceptional value to the customer.
• Drive for Results:
  Demonstrate and foster a sense of urgency, persistence, and accountability to take the actions required to achieve results.
• Lead Courageously:
  Take principled risks to do what is right, achieve personal and organizational success, and support others who do the same.
• Promote Agility and Innovation:
  Work resourcefully and model resiliency in the face of shifting priorities and demands, champion new ideas, and encourage new ways of looking at problems, processes and solutions to improve results.
• Demonstrate Commitment:
  Model energy and optimism, and maintain composure under trying circumstances, continuously stretch oneself to grow, adapt, and adjust to meet new demands, navigate new situations, and improve results.
• Demonstrate Commitment:
  Reach out to develop and maintain respectful, collaborative relationships within own workgroup and across organizational boundaries.

Key Skills

• Successful previous experience as a sales manager, consistently meeting or exceeding targets
• Excellent customer service skills with proven negotiation skills.
• Experience in advising and interacting at an executive level, coupled with strong relationship management, communication and influencing skills.
• Strong business sense and industry expertise
• Should have an ability and past experience of successfully delivering in a fast paced dynamic environment.
• A progressive individual who has good understanding of Technology and Analytics.
• An energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.

Qualifications and Experience

• Bachelor’s Degree and preferably an MBA in Sales & Marketing
• 6-10 years relevant experience in Travel Sales and Client Management. Experience preferably in a traditional TMC will be preferred.
• Familiar with Sales pipeline and forecasting CRM tools e.g. Salesforce.com

Job Description

• Position:Assistant Sales Manager / Sales Manager
• Division: Business Travel
• Location: Pune
• No. of Relevant Experience: 6 - 10 Years

Position Overview:

The purpose of this role is to lead profitable Sales acquisition, Client retention and expansion efforts for the TRS business (Business Travel) of the Company. The incumbent will also be responsible for maximizing our sales team potential, crafting sales plans and ensuring that ITH remains competitive and innovative.

The position will be based in Pune.

Key Accountabilities

• Source and acquire new business for the company, and consistently deliver on sales targets. Personally lead the sales efforts for large / key clients.
• Develop business strategies and plans towards profitable customer retention and expansion of ITH share in shared accounts. Own the implementation of such plans.
• Maintain a strong pipeline of prospects and follow the sales process with the required rigour. Implement a robust sales governance framework, including regular review and feedback process.
• Upsell & Cross-sell various Products/ Service Offerings of the Company to new prospects and existing clients. Proactively assess, clarify and validate customer needs and priorities on an ongoing basis.
• Remain informed about Industry developments, RFI/ RFP opportunities, Competition activity and product knowledge.
• Develop, implement and effectively lead the strategic account planning process that promotes company objectives and achievement of critical milestones. Continuously explore and implement yield improvement opportunities with clients through tactical and strategic initiatives.
• Build & sustain productive relationships with existing clients, key influences and decision makers to drive client retention and expansion efforts. Lead Account Reviews with large customers.
• Implement a formal process for monitoring and measuring customer and client satisfaction and collaborate with relevant stakeholders for achieving continuous improvement in traveller satisfaction and client engagement and program value delivery.
• Collaborate with internal stakeholders to meet shared objectives around profitable client retention and expansion. Provide regular and constructive feedback on client and customer satisfaction and other issues to internal teams and support timely resolution as necessary.

Key Competencies

• Focus on Customer:
  Foster a customer-centric environment where the customer perspective is central to the thinking, discussions, and decisions, and ensure delivery of exceptional value to the customer.
• Drive for Results:
  Demonstrate and foster a sense of urgency, persistence, and accountability to take the actions required to achieve results.
• Lead Courageously:
  Take principled risks to do what is right, achieve personal and organizational success, and support others who do the same.
• Promote Agility and Innovation:
  Work resourcefully and model resiliency in the face of shifting priorities and demands, champion new ideas, and encourage new ways of looking at problems, processes and solutions to improve results.
• Demonstrate Commitment:
  Model energy and optimism, and maintain composure under trying circumstances, continuously stretch oneself to grow, adapt, and adjust to meet new demands, navigate new situations, and improve results.
• Establish Collaborative Relationships:
  Reach out to develop and maintain respectful, collaborative relationships within own workgroup and across organizational boundaries.

Key Skills

• Successful previous experience as a sales manager, consistently meeting or exceeding targets
• Excellent customer service skills with proven negotiation skills.
• Experience in advising and interacting at an executive level, coupled with strong relationship management, communication and influencing skills.
• Strong business sense and industry expertise
• Should have an ability and past experience of successfully delivering in a fast paced dynamic environment.
• A progressive individual who has good understanding of Technology and Analytics.
• An energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image.

Qualifications and Experience

• Bachelor`s Degree and preferably an MBA in Sales & Marketing
• 6-10 years relevant experience in Travel Sales and Client Management. Experience preferably in a traditional TMC will be preferred.
• Familiar with Sales pipeline and forecasting CRM tools e.g. Salesforce.com

Job Discription:

• Position: Unit Financial Controller
• Division: CRD
• Location: Bengaluru
• Job Type : Full Time
• No. of Relevant Experience : 10 - 12 Years
• Reports To : GM - Finance

Roles & Responsibilities:

• Managing the preparation & maintenance of statutory books of accounts & financial statements including P&L Account and Balance Sheet.
• Execute and sustain the necessary processes for effective financial control and stewardship
• Maintain and monitor adherence to corporate governance and compliance with all corporate legislation and industry regulations with relevant statutory bodies and laws.
• Monitor accounts receivables and ensure creditor accounts are properly maintained and reconciled on regular basis.
• Evaluating internal control systems/ procedures to highlight shortcomings & implementing recommendations
• Plan and manage tax liabilities for the region, prepare and monitor filing of tax returns income tax, service tax, etc.
• Funds management - Monitor overall funds position of the region on regular basis
• Budgeting & MIS – Participate in the annual budgeting exercise for the region / area assigned and prepare monthly reports. Review of budget vs actual based on report back on monthly basis, analyze major variation and initiate corrective action.
• Management of cash flow reporting and develop systems to ensure accurate monthly billing.
• Support implementation of Best Practice Tools which improve the accuracy, timeliness and cost effectiveness of financial transaction processing and reporting.

Competencies:

• Good accounting skills & Strong knowledge of core finance areas.
• The person should have a strong experience of working in a professional services set up.
• Experience of handling the Finance and Accounting function independently.
• Excellent communication skills.
• Excellent Presentation Skills (PowerPoint) & proficient in Excel & Advance Excel

Educational Qualification:

• M.Com / MBA Finance
• Bachelor of Commerce (B.Com)

Experience:

10 -12 years of experience with minimum 4-5 years in corporate position or as a UFC, having good bandwidth of domain experience and knowledge preferably from a TMC.